{"id":1936,"date":"2026-08-29T01:12:01","date_gmt":"2026-08-29T01:12:01","guid":{"rendered":"https:\/\/barber-pro.app\/?page_id=1936"},"modified":"2026-09-20T06:57:42","modified_gmt":"2026-09-20T10:57:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/barber-pro.app\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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MEMBERSHIPS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>What's included in each membership?<\/span><\/path><\/svg><\/div>

We currently offer three membership tiers: BASIC, PLUS, and PREMIUM. Each plan includes a set number of services during its billing cycle.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>How long does my membership cycle last?<\/span><\/path><\/svg><\/div>

Each membership cycle lasts 30 days.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Do unused services roll over?<\/span><\/path><\/svg><\/div>

No. Any included services not used during the cycle do not roll over to the next cycle.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Does the membership renew automatically?<\/span><\/path><\/svg><\/div>

Yes. Your membership renews automatically at the end of each cycle.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can I cancel my membership at any time?<\/span><\/path><\/svg><\/div>

Yes. If you cancel your membership, you'll still have access to your remaining services for the period you've already paid for, until it ends.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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BOOKINGS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can I book an additional service once I've used my membership services?<\/span><\/path><\/svg><\/div>

Yes. Members can purchase additional services.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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CANCELLATIONS & NO-SHOWS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>What happens if I cancel a booking?<\/span><\/path><\/svg><\/div>

If you cancel your booking more than 7 hours in advance, the credit used will be returned.<\/p>

If you cancel less than 7 hours in advance, the credit will be forfeited.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>What happens if I no-show my appointment?<\/span><\/path><\/svg><\/div>

If you don't show up for a booked appointment, you'll lose the credit for the booked service.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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PAYMENTS & RENEWAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>How is payment processed?<\/span><\/path><\/svg><\/div>

All available payment methods will be displayed during the booking and membership checkout process.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>What happens if my renewal payment is declined?<\/span><\/path><\/svg><\/div>

If the renewal payment is declined, you'll receive a reminder to complete your membership payment.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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UPGRADES & DOWNGRADES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can I change my membership?<\/span><\/path><\/svg><\/div>

Yes. You can request a membership change at any time.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>When does the plan change take effect?<\/span><\/path><\/svg><\/div>

Membership changes take effect at the start of your next cycle.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>What happens to my credits when I change plans?<\/span><\/path><\/svg><\/div>

The plan change takes effect on the next cycle. The benefits and credits for the new plan will be available when that cycle begins.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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READY TO BOOK YOUR NEXT APPOINTMENT?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Book your next chair at BarberPro.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBOOK APPOINTMENT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEXPLORE MEMBERSHIPS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

MEMBRES\u00cdAS \u00bfQu\u00e9 incluye cada membres\u00eda? Actualmente contamos con tres niveles de membres\u00eda: BASIC, PLUS y PREMIUM. Cada plan incluye una cantidad determinada de servicios durante su ciclo de membres\u00eda. \u00bfCu\u00e1nto dura mi ciclo de membres\u00eda? El ciclo de membres\u00eda tiene una duraci\u00f3n de 30 d\u00edas. \u00bfLos servicios que no utilizo se acumulan? No. Los servicios […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","footnotes":""},"class_list":["post-1936","page","type-page","status-publish","hentry","pmpro-has-access"],"_links":{"self":[{"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/pages\/1936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/comments?post=1936"}],"version-history":[{"count":156,"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/pages\/1936\/revisions"}],"predecessor-version":[{"id":3834,"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/pages\/1936\/revisions\/3834"}],"wp:attachment":[{"href":"https:\/\/barber-pro.app\/en\/wp-json\/wp\/v2\/media?parent=1936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}